Please notify us before returning goods by calling 01293 413300 (opt 4) (Mon-Fri 9am-6pm only) or e-mail firstname.lastname@example.org. Refunds will not be made without prior contact.
With the returned item please include your name, address and ideally a copy of the invoice along with the reason for return and whether you require an exchange or a refund. All correspondence and returns should be sent to:
P&H Motorcycles Ltd
61-65 Gatwick Road
Goods must be returned unused within 30 days of the invoice date. Return of helmets cannot be accepted - with the exception of faulty goods.
We cannot accept responsibility for undelivered or damaged returned goods, any claims for undelivered goods must be made through the carrier that they were despatched with.
The above returns policy refers to items bought online - this does not cover items bought in our store.
If an item you have purchased from us develops a fault/problem within the warranty period please call us on 01293 413300 (opt 4) or email email@example.com to discuss the best means of rectifying the problem.
UK delivery only. Free delivery on all orders over £50, all orders under £50 will be charged a standard £6.99 delivery cost (Mainland UK only – some exceptions apply). Estimated 2-3 working day delivery time unless stated otherwise.