Terms and Conditions for use of this Website
Please read these terms and conditions carefully. They contain important information about your rights and obligations. You can print out these terms and conditions by clicking on the print icon on your browser.
1.1 Please read these terms and conditions carefully before using the website operated by P & H Motorcycles Limited (‘P&H,’ ‘our’, ‘we’ or ‘us’) (Company Number: 03002531 and VAT number: 315 962 842). The Company Registered Address is Enterprise House, 12a Marlborough Place, Brighton, East Sussex, BN1 1WN. In particular, we draw your attention to clauses 8 (Applicability of online materials) and 12 (Liability). By accessing or using the P & H Website (‘our website’) you agree to be legally bound by these terms and conditions as they may be modified and posted on our website from time to time.
1.2 If you do not wish to be bound by these terms and conditions then you may not use our website.
2. Nature of our website
2.1 Our website is a place for you to select and order clothing, parts and accessories (the ‘Products’). Our website describes the Products in more detail.
2.2 Please note that our website is available only to individuals that can form legally binding contracts under applicable law. Although the contents of our website are aimed at users aged 16 and above, you must be over eighteen (18) years of age to purchase the Products, using the payment method displayed on our website. If you do not qualify, please click here to leave our website now.
3. Buying Products on our website
3.1 To order a product you will need to follow the ordering procedures set out on our order page. Details of our prices for the Products, and the procedures for payment and delivery are displayed on our website.
3.2 Any times or dates stated on our website for delivery are estimates only. P&H will make all reasonable effort to deliver goods within the time specified, but does not accept liability for any failure to deliver within that time.
3.3 You must pay by credit or debit card at the time of order. The price of any Product is the price in force at the date and time of your order. We may change the price of any Product before you place an order. We try to ensure that our prices displayed on our website are accurate but the price on your order will need to be validated by us as part of the acceptance procedure (see clause 3.4 below). We will inform you if a Product’s correct price is higher than that stated in your order and you may cancel the order and decide whether or not to order the product at the correct price. The prices are exclusive of delivery costs and applicable taxes.
3.4 P&H is entitled to refuse any order placed by you. If your order is accepted, we will confirm acceptance to you by online electronic means (‘Confirmation’) to the email address you have given us on registration or on ordering. The order will then be fulfilled by the date set out in the Confirmation or, if the Confirmation does not contain such a date, within thirty (30) days.
3.5 If the Product you ordered is unavailable, we will contact you to let you know and advise you of your options accordingly..
3.6 You undertake that all details you provide to us for the purpose of purchasing goods or services which may be offered by us on our website will be correct, that the credit or debit card, or any electronic cash, which you use is your own and that there are sufficient funds or credit facilities to cover the cost of any goods or services. We reserve the right to obtain validation of your credit or debit card details before providing you with any goods or services.
4.1 You may return any Products you have purchased within seven (7) working days of delivery for any reason (including if you simply change your mind) provided that the Product is unused, undamaged and in its original packaging with all tags in place. To do so you must notify us in writing or other durable medium (including email) within those seven (7) working days. You will then be entitled to a refund from us, which will be paid as soon as possible, but in any event within thirty (30) days of safe receipt of your returned Product in compliance with this clause. You must arrange for and pay the costs of returning the Products to P&H – on request, we will collect the Products from you, but the cost of this will be charged to you and we may deduct this from the refund. While in your possession, you must keep any Products you intend to return to us in good and saleable condition with all original packaging and tags in place.
(a) the Product delivered is not what you ordered or does not correspond with its description;
(b) the Product delivered is not of a satisfactory quality; or
(c) the Product is not fit for any other purpose for which you have bought it and you notified P&H of this purpose before purchase, and P&H has not informed you that the Product is not fit for that purpose;
P&H will, at its option, deliver to you a replacement Product or refund to you the price paid and your reasonable costs of returning the Products.
4.3 If you have any queries or complaints about returning a Product, please contact our Returns Department on 01293 413300 and speak to one of our clothing department representatives.
5. Modifications to website
5.1 We reserve the right to make changes or corrections, alter, suspend or discontinue any aspect of our website or the content or services available through it, including your access to it. Unless explicitly stated to the contrary, any new features including new content and/or the sale of new Products shall be subject to these terms and conditions.
5.2 Please note that although we try to ensure that the content of our website is accurate, it may contain typographical errors or other inaccuracies.
6. Information you provide to us
6.1 The following applies to any information you provide to us, for example during any registration or ordering process.
6.2 By accepting these terms and conditions, you agree to the processing and disclosure of the Personal Information for the Purposes. If you would like to review or modify any part of your Personal Information then you should email us at email@example.com.
6.3 In addition, the following also applies to all messages, emails, bulletin boards postings, ideas, suggestions, concepts or other material submitted by you to us (‘Content’):
(a) you must own or have the right to submit Content for publication on our website and all Content submitted by you must be legal, honest, decent and truthful and comply with all applicable laws, Regulations, standards and/or codes of practice;
(b) you must ensure that all Content submitted to us does not infringe the copyright, design, privacy, publicity, data protection, trade mark or any other rights of any third party, nor be obscene, abusive, threatening, libellous or defamatory of any person or be otherwise unlawful;
(c) you must ensure that the Content does not advertise or otherwise solicit for funds or is a solicitation for goods or services; and
(d) we have the right to monitor Content and may edit, reject or remove Content if we believe it does not comply with the above and, in particular, we reserve the right to block incoming emails and other Content if we believe that their content is or may be inappropriate or otherwise does not comply with the above.
6.4 You grant us a non-exclusive, irrevocable, royalty free, worldwide licence to publish all Content that you submit to us except any portion of the Content that is Personal Information. You have sole responsibility for the Content which you submit to us and you shall indemnify and shall keep us fully and effectively indemnified on demand from and against all actions, claims, losses, liability, proceedings, damages, costs, expenses, loss of business, loss of profits, business interruption and other pecuniary or consequential loss (including legal costs and expenses) suffered or incurred by us and arising directly or indirectly out of the publication of Content submitted by you to us.
6.5 You warrant and undertake that you will not use our website for any purpose that is illegal or prohibited by these terms and conditions, including without limitation the posting or transmitting of any libellous, defamatory, inflammatory or obscene material. If you breach these terms and conditions then your permission to use this website terminates immediately without the necessity of any notice being given to you. We retain the right to deny access to any person who fails to comply with these terms and conditions.
You are solely responsible in all respects for all use of and for protecting the confidentiality of any username, email verification and password that may be given to you or selected by you for use on our website. You may not share these with or transfer them to any third parties. You must notify P&H immediately of any unauthorised use of them or any other breach of security regarding our website that comes to your attention.
8. Applicability of online materials
8.1 Unless otherwise specified all content and materials published on our website are presented solely for your private, personal and non-commercial use.
8.2 Our website is controlled and operated by us from our offices in England. Where content published on the website is supplied by third parties, you understand that we do not control or endorse such content in any way. All content which is offered by third parties that are not affiliated with or otherwise connected with us, is published in good faith but we do not (to the extent permitted by applicable law) accept responsibility for the accuracy or otherwise of such content (whether published on or offline) and the use of such content, except for content which relates directly to Products you purchase.
8.3 We have used our best endeavours to ensure that our website complies with UK laws. However, we make no representations that the materials on our website are appropriate or available for use in locations outside the UK. Those who visit our website from other locations do so on their own initiative and are responsible for compliance with all applicable laws. If use of our website and/or viewing of it, or use of any material or content on our website or services, or products offered through our website are contrary to or infringe any applicable law in your jurisdiction(s), you are not authorised to view or use our website and you must exit immediately.
8.4 P&H makes no representations and gives no warranties, express or implied that making the Products available in any particular jurisdiction outside the UK is permitted under any applicable non-UK laws or Regulations. Accordingly, if making the Products or any part available in your jurisdiction or to you (by reason of nationality, residence or otherwise) is prohibited, those Products are not offered for sale to you. You accept that if you are resident outside the UK, you must satisfy yourself that you are lawfully able to purchase the Products. P&H accepts no liability, to the extent permitted by applicable law, for any costs, losses or damages resulting from or related to the purchase or attempted purchase of the Products by persons in jurisdictions outside the UK or who are nominees of or trustees for citizens, residents or nationals of other countries.
9. Copyright and monitoring
The contents of our website are protected by international copyright laws and other intellectual property rights. The owner of these rights is P&H Motorcycles Limited, its affiliates or other third party licensors. All product and company names and logos mentioned in our website are the trade marks, service marks or trading names of their respective owners, including us. You may download material from our website for the sole purpose of placing an order with P&H or using our website as a shopping resource. However, you may not modify, copy, reproduce, republish, upload, post, transmit or distribute, by any means or in any manner, any material or information on or downloaded from our website including but not limited to text, graphics, video, messages, code and/or software without our prior written consent, except where expressly invited to do so, for example in order to complete any test or questionnaire.
10. Linked sites
P&H make no representations whatsoever about any other websites which you may access through our website or which may link to our website. When you access any other website you understand that it is independent from P&H and that we have no control over the content or availability of that website. In addition, a link to any other website does not mean that P&H endorses or accepts any responsibility for the content, or the use of, such a website and P&H shall not be liable for any loss or damage caused or alleged to be caused by or in connection with use of or reliance on any content, goods or services available on or through any other website or resource. Any concerns regarding any external link should be directed to its website administrator or web master.
11. Availability of our website
We will try to make our website available but cannot guarantee that our website will operate continuously or without interruptions or be error free and can accept no liability for its unavailability. You must not attempt to interfere with the proper working of our website and, in particular, you must not attempt to circumvent security, tamper with, hack into, or otherwise disrupt any computer system, server, website, router or any other Internet connected device
12.1 We promise that for any Product you purchase from our website:
(a) we have the right to sell the Product to you;
(b) the Product will correspond with the description we have given to you;
(c) the Product will be of satisfactory quality; and
(d) will be fit for any other purpose for which you have bought it and you notified P&H of this purpose before purchase, and P&H has not informed you that the product is not fit for that purpose.
Subject to this, however, Products are not sold as being fit for any particular application or for use under specific conditions, unless expressly agreed in writing. We also promise that any service we provide to you will be provided with reasonable skill and care.
We exclude all other express or implied terms, conditions, warranties, representations or endorsements whatsoever with regard to any products (including without limitation the Products), our website or any information or service provided through our website.
We will do our best to ensure that all materials and information published on our website are accurate, but please note that all content, materials and information on our website are provided on an ‘as is’ basis and you assume total responsibility and risk for your use of our website and use of all information contained within it.
12.2 We accept no liability for any indirect or consequential loss or damage, or for any direct or indirect loss of data, profit, revenue or business in each case, however caused, even if foreseeable. In circumstances where you suffer loss or damage arising out of or in connection with the viewing, use or performance of our website or its contents other than as a direct result of purchasing Products (which shall be subject to the exclusions and limitation of liability set out in these terms and conditions), we accept no liability for this loss or damage (except where we have been negligent) whether due to inaccuracy, error, omission or any other cause and whether on the part of P&H or our servants, agents or any other person or entity.
12.3 If we are liable to you for any reason, our liability will be limited to the amount paid by you for the Product concerned. This limit does not apply to any liability we may have for death or personal injury resulting from our negligence or for our fraudulent misrepresentation.
12.4 You are responsible for ensuring that your computer system meets all relevant technical specifications necessary to use our website and is compatible with our website. You also understand that we cannot and do not guarantee or warrant that any material available for downloading from our website will be free from infection, viruses and/or other code that has contaminating or destructive properties. You are responsible for implementing sufficient procedures and virus checks (including anti-virus and other security checks) to satisfy your particular requirements for the accuracy of data input and output.
12.5 The limitations and exclusions in this clause do not affect your non-excludable statutory rights and only apply to the extent permitted by applicable law.
13.1 We may, but you may not, assign any rights and/or transfer, sub-contract or delegate any obligations under these terms and conditions, and/or charge or deal in any other manner with these terms and conditions or any of our respective rights or obligations. Any purported assignment, transfer, sub-contracting, delegation, charging or dealing in contravention of this clause 13.1 shall be ineffective. These terms and conditions are personal to you and are entered into by you for your own benefit and not for the benefit of any third party.
13.2 We may alter these terms and conditions from time to time and post the new version on our website, following which all use of our website will be governed by that version. You must check the terms and conditions on the website regularly.
13.4 If any provision or term of these terms and conditions shall become or be declared illegal, invalid or unenforceable for any reason whatsoever, such term or provision shall be divisible from the other terms and conditions and shall be deemed to be deleted from them.
13.5 These terms and conditions and your use of our website are governed by English law and you submit to the non-exclusive jurisdiction of the English court.
13.6 Except in respect of a payment obligation, neither you nor P&H will be held liable for any failure to perform any obligation to the other due to causes beyond your or P&H’s respective reasonable control.
13.7 Failure or delay by either party enforcing an obligation or exercising a right under these terms and conditions does not constitute a waiver of that obligation or right.
13.8 These terms and conditions do not confer any rights on any person or party (other than you and/or us) pursuant to the Contracts (Rights of Third Parties) Act 1999.
14.1 All notices shall be given:
(a) to us via email at firstname.lastname@example.org or by post at 61-63 Gatwick Road, Crawley, West Sussex RH10 9RD; or
(b) to you at either the email or postal address you provide during any ordering process.
Notice will be deemed received when an email is received in full (or else on the next business day if it is received on a weekend or a public holiday in the place of receipt) or [three (3)] days after the date of posting.
15. New Motorcycle Information
15.1 All pictures are for illustration purposes only. Prices are correct at time of updating website but are subject to change without notification, whilst stocks last. Finance is available to people aged 18 years or over, subject to status. Indemnities may be required. Written details available on request. Terms and Conditions apply.
15.2 All prices advertised include on the road charges which include delivery to dealer, 6 months Road Tax where applicable, including vehicle registration, number plates, pre-delivery inspections and build, petrol and VAT.
15.3 P&H Motorcycles Ltd is a Credit Broker and not a Lender.
These terms and conditions replace all other terms and conditions previously applicable to the use of our website and/or sale of the Products.
© P & H Motorcycles Limited – 2017