Work for the P&H Team

Clothing Manager
Posted 23-01-2017

P&H is the biggest and most exciting motorcycle destination in the South of England. Our team of experts represent six of the best bike manufacturers in the world including Honda, Kawasaki, KTM, Yamaha, Suzuki and Ducati. P&H also stock two of the most iconic clothing brands, Dainese and Alpinestars as well as Arai, Shoei and Shark helmets.

We require a Clothing Manager to head up the team in our clothing department.

Responsibilities:

  • Make it a top priority to delight all customers and maximise customer retention through excellent,
  • personalised service.
  • Act upon every opportunity to sell clothing and related accessories.
  • Manage stock levels, staying within the budgeted stock levels and adhering to the company’s obsolescence and stock guidelines.
  • Ensure the best attention to detail when ordering stock.
  • Ensure accuracy of customer data collection at all times, providing valuable information for marketing activities.
  • Maintain customer records on Dealer Management System (DMS).
  • Coach, plan & organise training and development for all clothing department personnel.
  • Cover any appropriate aspect of other team members’ roles in their absence.
  • Contribute to meeting all departmental and company targets and objectives.
  • Participate in performance appraisal reviews with your line manager.
  • Conduct performance appraisals with your team every six months.
  • Support the general development of P&H Motorcycles through attendance at meetings, training sessions and other events and by suggesting improvements.
  • Carry out any other duties within the scope of the position.
  • Contribute to meeting all departmental and Company targets and objectives.
  • Carry out perpetual clothing stock checks every day to ensure the accuracy of the total parts stock.

Assist with the development and maintenance of website data.

Please forward your CV to paul.searle@phmotorcycles.co.uk

Parts Sales Advisor
Posted 23-01-2017

P&H is the biggest and most exciting motorcycle destination in the South of England. Our team of experts represent six of the best bike manufacturers in the world including Honda, Kawasaki, KTM, Yamaha, Suzuki and Ducati. P&H also stock two of the most iconic clothing brands, Dainese and Alpinestars as well as Arai, Shoei and Shark helmets.

We require an experienced sales person to join the team in our parts department. You will ideally have at least two years’ experience in the retail sector, an interest in motorcycles would be an advantage although not essential as full on-site training will be given.

Responsibilities:

  • To consistently achieve overall parts sales volumes through retail, trade and workshop sales.
  • To consistently achieve overall parts gross margin through retail, trade and workshop sales.
  • Provide the highest level of service to your retail and trade customers.
  • Provide the highest level of internal service to the workshop to maximise technician efficiency.
  • Control all aspects of parts ordering ensuring it is correct every time.
  • Control all areas of parts stock through the order process, the parts returns process and perpetual stock checks ensuring quarterly / annual stock checks are correct.
  • To grow our £ note penetration per 5 and 10 yr bike parc
  • Contribute to meeting all departmental and company targets and objectives.
  • Support the general development of P&H Motorcycles

Please forward your CV to paul.searle@phmotorcycles.co.uk