Customer Testimonials - P&H Motorcycles

Dear Mr Paul Searle,

I took up motor biking in 2008 with ART Training based in P&H Motorcycles and purchased my first bike (an SV650) from Mark, before returning a year later to upgrade to a Hyabusa. I use P&H for all my clothing and servicing needs and I have always had good service. However I felt compelled to write to you this time to feedback on some excellent service recently received with regards to a recent piece of work that has been carried out on my motorbike with P&H Motorcycles.

On Saturday 31st october I had a problem on my Hyabusa when the back brake seized up on my while in the middle of a ride out. After bringing it back to P&H to evaluate the damage, Will informed me that there could be an issue with Suzuki not taking responsibility for faulty parts, blaming my riding for the brake seizing up i.e. leaving my foot on the back brake. After never having an issue on two Suzuki bikes and over 7,000 miles fo riding I found this incredulous.

Will has helped me out immensely in dealing with Suzuki on this and getting to a solution that is satisfactory for P&H, Suzuki and myself and I would like to pass on my thanks for his help in this issue.

Will has turned an situation that had threatened the loyalty of a customer to P&H and Suzuki into one where I am more than pleased to recommend the customer service I have received from both parties to all my friends.

I look forward to many more visits to P&H and continued excellent service.

Yours Sincerely,

David Green

Finance Offer

P&H Motorcycles is the South East's largest official Multi-franchise motorcycle dealership for Suzuki motorcycles, Honda motorcycles, Kawasaki motorcycles, Yamaha motorcycles, Ducati motorcycles, KTM motorcycles, Victory motorcycles and Sym Scooters. We stock both new and used motorbikes and scooters and have a fantastic selection of shiny new 2008 models.

We have a huge fleet of demonstrators available for you to try out before you make that all important decision, so keep checking the site for updates of the new range, or call us on 01293 413300. As quoted by industry professionals "P&H Motorcycles has one of the best showrooms we've seen and is one of the most professional motorcycle dealers in the country!"

You won't believe it until you see it, but our motorcycle clothing department is without a doubt the best you'll find for miles around, with a new Dainese Pro-store. And to make life just that little bit easier for you, we've started to develop our own online shop. When the website is finished you'll be able to order everything from Dainese clothing and protection, to Sidi or Shoei helmets and Oxtar boots, without even leaving the comfort of your chair. Motorcycle accessories and parts will also be available to buy online.